CSR Beijing era customer appreciation will be held in Xi'an
May 17, 2014, "CSR manufacturing equipment world - ten years of Thanksgiving ten years of dreams", CSR Xi'an customer appreciation will be unveiled. This field will be held on behalf of the most representative rotary drilling rig business, from Shaanxi and Qinghai nearly 200 CSR users gathered in Xi'an, here to exchange equipment management experience and construction methods discussed.
Since 2004, CSR Beijing times to pile machinery as the leader, entered the construction machinery industry, has gone through ten years of wind and rain. In the past ten years, CSR has been exploring and exploring users and market demand. At present, the products include five major industries: track brake industry, wheeled construction machinery industry, crawler crane industry, fully hydraulic rig industry to pile construction machinery industry.
At the meeting, Li Jinlong, a senior technical expert at CSR Beijing times customer service center, introduced the CSR standardization service system at the meeting. Through the screening of the model and the screening of the fault location, the system improves the inertia problem, unified feedback technology and quality, and reduces the loss. According to reports, CSR will build 5 two spares before September 2014, the amount of inventory increased 10 million; complete failure TOP100 especially large, air cargo dispatch, to ensure the maintenance of timeliness, effectiveness; complete the PDA (mobile customer service platform) the two phase of construction, including the first area networking services, customer self-service, online complete the three package and sales of spare parts approval, case knowledge base sharing, online training.
CSR Beijing Times senior engineer Liang Jingshi introduced the basic situation of the company and the existing product line for the presence of customers in product introduction process, to Jingshi beam piling machinery, the products of dissected, introduced parts, from selected parts of the CSR strengths. After careful explanation, thanks to the scene notes, a number of purchase contracts.
Finally, the Exploration Technology Research Institute of Ministry of land and resources explored the construction technology of rotary drilling rig at the site of good and good professors and participants, and put forward some construction suggestions and suggestions for the use of rotary drilling rig for on-site customers.
It is learnt that such customer appreciation will also be held in the country, the significance of this move is to reduce the frequency of customers in the selection and construction problems, from the customer's point of view, nip in the bud.
Do pile machinery, technology leader, preferred supplier product engineering machinery market segment differences, the backbone of rail transit based brake parts are the company's mission, technology to promote the rapid growth of the enterprise's success, Chinese CSR proprietary technology to extend the industrial leader, practitioners of successful career achievements of employees is the company's vision, hope CSR Beijing era can hope to insist in the end, the company's future success.