Green Hefei "Tianma Hongchang mid customer service
In September, the Hefei area has been slowly fiery heat elimination, but Hongchang Tianma service enthusiasm is not only increase. The day before, with "green Hefei, Mid Autumn Festival ceremony, Hongchang Tianma favored customer" as the theme of the muck car market visits activities held in Hefei fiery.
This activity by the Anhui Shang Dynasty initiated and coordinated organization, composed of 6 xinhongchang heavy industry group Yanjiao Industrial Park customer service department minister Wang Zhaodong and Yanjiao Department of quality management, technical support department, visited the group to participate in the activities.
The visit to Hefei City interactive key customer and muck car company as the object to the visit, according to the actual use of muck car company to understand customer needs, collect customer vehicle potential problems, solve the practical problems existing in the use of vehicles in the customer, understand the customer views on muck truck tarpaulin system, listen to the customer for me the company's services, and promote the innovation of our products and services.
3 days of visiting time, visited the group visited more than ten muck car companies and end customers in Hefei, during the visit process, the end customer actively feedback to the staff of the use of vehicles, and can adapt to the actual use of the product improvement suggestions.
In this visit, Hefei Star Road Service Station throughout the tracking coordination, each to the construction site, found that the problem of small vehicles to solve the scene, in case of other problems can not be solved one by one registration, to be timely solution when the vehicle stops.
The visit activities to let the customers to our Hongchang Pegasus, and highly affirmed 24 hours door-to-door service for the type.
"A good faith, a waiting for a pay, a promise, strong service support system is the backbone of our fundamental foothold is a solid brand in Hefei, we are ready, we only provide customers with day and night, the hearts of a bright smile on his face, I would say to the customer. As long as we are, you worry free Hongchang Ma!