Hercules continues to build service brand and establish a good image of the enterprise
In order to reflect the lishide gold service company in the stock market around the work of thinking, to keep abreast of customer demand, continue to build a service brand as the starting point, continue to carry out the "supreme service, customer care activities". Enterprises adhering to the "customer first, quality first" idea, and constantly enhance the customer's trust in the brand.
Shandong trip
In May 29th, lishide visited the team came to the hometown of St. Yinan, this place is also one of our engineer Liu hometown. We arrived at the customer site West Village Bank town, reservoir being built SC60.8 excavator customers, here many mountains, thin soil and water has become a critical factor, the excavator has been used for three months, the use of good, well received by users, on the machine carefully after the inspection team to visit customers to send accessories and care, send our blessings.
Wang boss's SC360.8H construction in the mine, the use of time more than 300 hours. All the complex conditions is a challenge for any one brand of excavator, but lishide excavator is good to complete the task, and has become one of the best. Our boss said to the king: "your car firm, and started to live big". The service engineer carried out a detailed inspection of each component, confirmed that the equipment was no problem, in-depth communication with customers, listen to customer feedback.
Say goodbye to the customer, bid farewell to Yinan, Liu left home. The heart has a strong nostalgia, but Liu industry in their own actions interpretation of how to do a good job of service, how to put the customer first, home without you, first after a small home. Not only won the praise of customers, but also harvested the most valuable service spirit.
Hubei trip
The service team came to the beautiful ancient city of Xiangyang. Xiangyang City, Hubei province is the second largest city in recent years, the city in the rapid development of the real estate industry is booming, lishide is mainly one of the excavator sales and service teams divided to carry out service visits, a careful examination of the machine debugging, air conditioning, troubleshooting and fault, and customer communication, listen to their advice, with the fast and effective action interpretation of the spirit of service, customers get the praise.
The event launched a number of "service packages", to enhance the service capacity of staff, cohesion, and improve the end customer loyalty to the brand. This year, lishide focused on improving the quality of the products, the follow-up will continue such customer visits, listen to the voice of customers, with the real action, win the trust and support of customers.