Lux: quality and service are the source of customer satisfaction       

This year, the domestic economic downturn, the slowdown in demand for domestic engineering machinery, lishide company in the stock market around the work of thinking, to keep abreast of customer demand, continue to build a service brand as the starting point, continue to carry out customer care activities, launched a series of "service package", to enhance the service capabilities, improve the cohesion of the people, the end customer brand loyalty.

Since the spring of 2014, Hercules organized the "supreme service, care for customers" customer visits, the market responded better. Now, "golden autumn action" has been comprehensive, in the active cooperation of distributors, service engineers, customers everywhere praise. With the full range of activities, market feedback poured in, the customer's words are not modified straightforward, but the joy from the heart do not need to say. Close to the old customers, do not forget old friends, let customers really feel the full life cycle service lux intimate and long.

Walking into Xichang

Xichang, a famous space city in China, is located in the southwest of Xichang province. It is located in the southwest of Sichuan province. It is the political, economic, cultural and transportation center of Panxi area.

Wang boss's SC360.8 purchased in early 2014, has now used 1600 hours, the machine is mainly used for river dredging, heavy workload, long construction time, has become the main river dredging, river governance, good completion of the various tasks, won the praise of customers.

Our service team came to the customer site for 7 hours and Wang boss was waiting for us to come. We have carried on the detailed inspection to the machine, eliminates the hidden danger, guarantees the customer to use normally. In order to make the boss's machine to play the greatest effect, the boss also brought a wealth of continuous wealth.

The quality and reliability of the service, won the trust of Sichuan customers, our "supreme service, care for customers" activities will continue.

In Guannan

We visited the service team, today came to visit guannaxian. The first stop, we came to Wang boss's construction site, Wang boss has a Hercules excavator, four Hercules loader, is the old customer of lux. Wang boss's equipment in the steel plant construction, poor construction environment, dust. We visited the team to clean up the air filter, and inform the customer to clean up in time, to avoid affecting the use of equipment.

The driver, master is a nearly 20 years of driving experience to the teacher, we introduce the use of equipment, and puts forward his own suggestions on products.

Farewell to the master yuan, we came to Cheng boss lishide SC60.8 visited the site, mining process boss was digging the canal, it is the busy season, the field one of the busy scene. The cooling effect of air conditioning engineering boss of the excavator reaction is not good, after testing is the lack of freon, we visited the team immediately conducted a free filling process for the boss.

Finally, visited the team came to the boss of the German SC80.8 excavator site visit, the excavator is digging the field. The small tonnage excavator is very suitable for the construction of new countryside, and the rural excavator is active in all parts of the country. The use of good excavator boss, boss said: "low fuel consumption, strong power, your machine is a good worker." After seeing the boss's satisfied smile, we felt very satisfied and gratified.

The service is only the beginning, not the end, lishide will always improve the overall customer value, so that customers never worry about their service goals and actions as a starting point, and strive to enhance the brand influence and reputation in the domestic engineering machinery.

The event has received strong support from customers. With our quality service, to promote friendly relations between lishide with customers, enhance trust and understanding of each other, establish a lishide brand corporate image, let customers use more at ease, completely solve the customer menace from the rear.