See Valin dealers in Jiaxing Hong Yuan is how to do a good job market
Jiaxing City, Hong Yuan car sales Services Limited (hereinafter referred to as the Jiaxing red element) is one of the earlier Valin dealers. After 2007 to enter the sales area, the customer service service by Hualing market, whether up or down, the company has always been in steady development. So how does the company do a good job in the market? Next, let's see what Wu Hongjun, the general manager of Jiaxing red dollar, says.
1. First, the maintenance worker will do the maintenance sales. Maintenance sales, through the maintenance workers to customer one to one maintenance, customers if you want to buy a car again, you can buy through the maintenance worker. During the tracking service maintenance, if customers buy other brands, the company will be punished for the maintenance, if users buy again Hualing company will car, bonus incentive.
With penalties and incentives, the enthusiasm of the maintenance workers to sell products will be greatly increased, good service will naturally let customers continue to turn back.
2, do the highest customer satisfaction of heavy truck dealers. The first is the full range of accessories, accessories to zero profit, the company promised to repair overnight, taishu does not exceed two days. If the user's equipment maintenance time is more than two days, can be free to customers first use standby equipment, until the vehicle completely repaired. Before the delivery of new cars, customers will be asked to do a preliminary training to avoid all kinds of misuse in the initial use of the user. Within one week after delivery, our service personnel take the initiative to the customer there, give the vehicle to do a complete "physical examination", "physical examination" project, a total of more than 20, is not a walk through the field, so that the latter will rarely have problems. Within one month after the delivery, the vehicle will be more systematic, in-depth inspection, and even small nuts will be tightened to customers.
3, maintain good feelings with customers. Lu Dongliang is not only a loyal customer of Wu Red Army, but also his good friend. Lu Dongliang himself is a logistics company, a joint venture with others also set up a logistics company, a total of more than 50 units of hazardous goods transport vehicles, the title of his name card, in the local logistics transportation industry is a big figure. Lu Dongliang said in the Hualing brand, said: "people are doing things with feelings, if you would not, even if you want to buy the brand you will be in your agent I bought, I prefer to go to another place to buy." It can be seen that Jiaxing red yuan is quite convincing.
The success of each enterprise is different, but they are common, that is, the conscience of life, concentrate on doing things, so as to get the approval of others.