Volvo excavator: how to avoid maintenance door in excavator industry?
Volvo excavator is started from 2002 Chinese settled the well-known international brands of professional excavator, excavator production technology for decades and considerate customer service service quality of excavator were obtained with good reputation Chinese excavator market recognition and machine of consumers on the product quality and service quality. However, as with other excavators brands, there are occasional individual user disputes. So, Volvo excavator is how to eliminate the user's misunderstanding, defuse the crisis? What initiatives are worth other excavators brand reference?
Volvo excavator quality first hurdle, technical assault, push new products, consolidate their product quality. Volvo excavator production managers have always believed that to ensure the quality of products, let the excavator in the consumer side as little as possible to avoid the occurrence of disputes or similar events such as door maintenance, the most effective and practical way is to improve the machine production technology, to overcome technical difficulties to push new products, to ensure the quality of machines from production processes and factory maintenance link. Combination of product design and product quality and safety is perfect, this is the first of the Volvo excavator quality can quickly from the maintenance door in the rise of the dispute.
Volvo excavator quality second pass, enhance brand service quality, continue to care for customers. The quality of customer service for Volvo excavators is not just a slogan, but a real action. How to help customers improve the competitiveness of Volvo excavator has become an important task. From the quality assurance, to customer service maintenance, "a lifetime only one machine brand, no matter where the work can be a professional maintenance, covering the full life cycle of equipment of professional services and intimate care is a key element of Volvo excavators to win the trust of customers.
The customers to buy machines, the company staff will help customers to choose the most suitable high-quality equipment according to the actual situation, at the same time in the whole life cycle of the equipment, Volvo excavator service staff will provide the best quality service for customers, to ensure the good operation of equipment in a long time, the maximum product value, let the customer feel the full to the Volvo brand of professional excavator, out of the ordinary, in order to make the maintenance door and a dispute with the possibility of customers to zero.
Volvo excavator quality third, enhance the interaction of brand exposure, multi quality guide. Volvo excavator in the market publicity more attention to product quality market recognition, in the market activities to emphasize the positive participation of consumers and quality feedback. As for many years held Volvo "dig war Master" fuel-efficient City trials dig scholar alliance, to the new "simulated" form, the excavator driver safety, equipment safety and correct equipment excavator operation method, saving operation points, equipment maintenance and other knowledge into the game, let the manipulator grasp fuel-efficient driving skills in a relaxed interaction. This kind of competition activity is not only the training of the excavator personnel, but also the quality inspection of the excavator.
Volvo excavator quality fourth pass, financial solutions to meet capital needs. Provide flexible financing solutions for Volvo financial services to buy all kinds of equipment in the China Volvo excavator customers, provide insurance solutions for new and second-hand excavator equipment leasing and tailored services framework. Volvo financial services and equipment solutions to provide long-term support for customer service, thereby reducing customer maintenance and operating costs throughout the product life cycle. It also provides a powerful financial guarantee for the economic problems or insurance problems in such disputes.
Volvo excavator is Cengcengbaguan, service quality, brand activities, financial services closed ring buckle in the quality of products, can be from the maintenance door trouble, quickly open up new markets, while maintaining stability, to create a new record.
