XCMG loader: good technology and good service to create good benefits for customers
XCMG, as China's high-end construction machinery manufacturers, naturally has its unique advantages, with superior innovation ability and R & D strength, with excellent service for customers continue to create benefits, and many customers have become XCMG brand loyal fans.
XCMG loader: good technology and good service to create good benefits for customers
In April 17th, Jiangsu, Wuxi, "XCMG low carbon environmental protection and energy saving loader promotion conference" was held ceremoniously. From the major ports along the Yangtze River in Jiangsu section, the municipal, mining and other leading big coffee, together with Xu Gongchan, vice president of Xugong machinery division general manager Yang Dongsheng, Jiangsu Tatsu Construction Machinery Co. Ltd. General Manager Xu Fengyong hundred people attended the meeting.
As the leader of China's construction machinery industry, XCMG itself is actively working for transformation and upgrading. XCMG vice president, XCMG general manager of shovel machinery division Yang Dongsheng will be summarized as follows: with technical innovation, product upgrades, to create more value for users, and promote the rapid transformation and upgrading of XCMG pace.
In technology research and development, XCMG established R & D center in Germany, the United States, Belgium and other top industrialized countries in the world. As of now, Xugong lightweight energy saving technology, the electric transmission technology, wet bridge self cooling technology, leading environmental technology driving, directly from Europe and the United States R & D institutions, which marks the Xugong technology research and development has been at the forefront of the world, and other domestic brands have Xugong opened a significant distance.
In the product manufacturing, XCMG loader host making money invested 1 billion 500 million yuan, build intelligent manufacturing base of leading international, the construction of the base, beyond the traditional concept, the construction machinery industry: manufacturing car manufacturing concepts and technology standards to create the world's leading construction machinery. XCMG's transmission parts have been invested 500 million yuan to build a synchronous international digital manufacturing system, and the quality guarantee ability of the whole machine and parts has opened a significant distance from the domestic.
To accelerate technological innovation, manufacturing excellent products at the same time, pay more attention to enhance the value of Xugong users, pay more attention to the user service, therefore, Xugong carry-scraper Division launched "gold value project", the industry's first implementation of the whole life cycle of services, the real user point of view, the user would like to think, anxious customers anxious, beyond the level of industry value projects for customers.
Dealers, as sales terminals, is the link between manufacturers and users. XCMG dealers, represented by Jiangsu Fuli Construction Machinery Co., Ltd. (hereinafter referred to as Fuli), play the role of the strongest link.
In terms of supporting capacity, Fuli invested tens of millions of yuan, purchased more than 20 acres of land, built XCMG products in the Yangtze River Delta Economic Zone, the largest comprehensive service base, in which the storage area of 2500 square meters, office area of 2500 square meters. For the role of the base, decimating general manager Xu Fengyong said, "the base is built, will greatly enhance our service ability, especially in meeting the special needs of users, make refitting possible.". At the same time, the service demand and market supply of parts will be greatly improved."
In terms of service capacity, R & D has a professional service team, they are experienced, they use practical action to implement "customer repair 15 minutes response, 24 hours repair, 365 days without" service oath. In addition, R & D also by increasing product parts inventory, for regional customers customized parts inventory varieties and quantities, and strive to reduce inventory costs. Service parts, with both hands, R & F is committed to providing timely and effective customer service service to users, allowing users to houguwuyou.
Only the success of the user can have the success of the enterprise itself. XCMG always adhere to the "customer value maximization", for many years, a group of users under the help of XCMG success.
In 2013, 12 XCMG LW500K-LNG LNG loaders were officially put into port; in 2014, 4 LW500K-LNG liquefied natural gas loaders and 2 LW500KN loaders were delivered; 9 LW500K-LNG LNG loaders were purchased in early 2015. Xugong choice from the initial attempt to later, rest assured that the use of XCMG, and now can not be non Xugong, this is a process of cooperation along the large port and Xugong, which is the brand of Xugong's certainty is of XCMG products approved.
As a representative of the user, the head of the port equipment division, chief of staff at the meeting made a speech exchange. The reason for the large quantities of Xugong products purchased by the head of the port is as follows: 1. XCMG products meet the requirements of scientific development, innovative development and environmental protection of the port; 2. XCMG products are stable in quality. Xu industry first introduced liquefied natural gas loader, the product has been widely used in domestic ports, mines, through the practice test shows that XCMG products in heavy working conditions, long time operation can meet the requirements of high efficiency and energy saving. 3. XCMG provides the unique nanny service in the industry, and the service is timely and effective.
XCMG, represented by the port, is creating high efficiency by selecting XCMG, selecting high technology and good service. Meanwhile, the new situation of transformation and upgrading is also opening for them. High benefit, XCMG users have experience.
XCMG loader has the domestic advanced technology, and attracts more customers with the value of service to the road of success. In the current domestic economic new normal, XCMG constantly upgrade, plus its own construction, strive to achieve more brilliant results in 2015.
