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工程机械之家>案例故事>Shantui intimate services moved to Jilin
Shantui intimate services moved to Jilin
来自:工程机械之家 时间:2015-06-06 浏览数:0

Shantui intimate services moved to Jilin customers       

Since the mountain open exhibition customer care activities, constantly praised by customers, establish a good market image, and achieved fruitful results, let's look at the Jilin customer Guan Aihang's gain.

First stop: the self-employed Huan Mr.

Just before dawn, Shantui service team started to pick up the necessary tools for users to visit. Simple breakfast, service team a line drive to the vehicle construction site of Jilin SOHO Huan mr..

Shantui intimate services moved to Jilin customers

The owner is just coming from the field, we introduced to each other, will be in full swing talk, Huan said: "when purchasing your machine is a friend, buy when the price is reasonable, security service becomes a nanny services, a small problem is on call, sometimes drivers misuse problems, service staff also actively help solve the driver. Now, although the warranty, but if the service staff on the way, maintenance is free to help me do. So the car is really pushed to buy a comfortable, with the rest assured." Mr. Huan laughed to express gratitude to the staff.

While the vehicle did not start work, pay close attention to the machine service personnel conducted a comprehensive inspection, and to confirm the potential fault one by one, all good and test normal, and explain the daily use of maintenance skills for master manipulator.

Attentive service, warm greetings, fair price, deep human touch is the constant pursuit of shantui.

The second station: Mr.

Shantui service patrol team came to a pedestrian loading construction site client Mr. Gao, because the machine is not only the construction work, service personnel in the vicinity of the site and customer conversation, customer comments, visit the staff immediately took out a pen carefully recorded.

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Mr. Gao looked at the team visited the careful move, deeply moved, he said: "this vehicle used for almost two years, what basically no big problem, the problem is the first time to solve, I did not expect you for our individual customers is so hard, it makes our customers feel more assured about Shantui brand." He said that if the choice of equipment or a mountain.

In Shantui service inspection process, there are also users and other brands of machine hand come to understand the situation, that is when the Shantui "customer care" large-scale user visits, gave me a thumbs up.

The girl felt great mountain from the details of the start, can help customers seize the daily dribs and drabs, intentions to help customers grow up in work, let the customer lifetime accompany Shantui machine.



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