"DoosanCARE care" 2015      

In April 1, 2015, Beijing -- recently, Doosan engineering machinery (China) Co., Ltd. opened the DoosanCARE care activities in 2015. The first station customer inspection has been launched in Southwest China. The handsome comprehensive service inspection car and the steady Zhou Dao service warm the customer's heart.

The activities of Dou Shan's professional service team will directly face customers, understand customers' equipment and needs, and create targeted differentiated solutions for customers, providing Dou Shan professional and reliable value-added services. At the same time, combined with the latest comprehensive service inspection vehicle of innovative design and technology intelligence, the inspection car is officially unveiled. The performance testing ensures that the service team can get to the scene quickly and timely eliminate the equipment failure.

In 2013, Doosan Chinese pioneered the market service brand DoosanCARE, through the whole service solutions to provide customers with satisfactory and reliable care, become the first company to launch Chinese market service brand construction machinery enterprises, leading the industry service process standardization. Adhering to this philosophy, Doosan launched and carried out a series of customer care and maintenance activities, including "experts" and "professional maintenance", "focus on heart", which aims to provide comprehensive technical support professional Doosan through equipment inspection, solve customer problems.

Before each station's inspection and caring activities, the service team will have a thorough understanding of the customers' equipment and needs through various channels, and tailor a comprehensive device solution for them. With the help of the comprehensive performance test of the latest comprehensive inspection vehicle, the elite technicians of Dou Shan products, R & D, service, accessories and other departments will cooperate with each other to provide personalized, differentiated, customized and housekeeping services for customers.

In 2015, in line with the "customer centered" purpose, Doosan service staff will continue to develop differentiated service solutions according to different customer groups and needs based on professional, professional and professional standards, so as to maximize customer needs. Many customers who have experienced the first experience in Southwest China have said, "the service of Dou Shan is too strong. We really admire this. We have such a comprehensive and meticulous service that we really feel at ease in buying Dou Shan excavator."

For more than 20 years in China, Dou Shan has been working hard to maximize customer value with the service network covering the whole country and its powerful service ability. Customer first, quality priority. This year, Doosan is committed to improving product quality. "DoosanCARE care activities" will actively listen to customers' voice to Dou Shan products and further deepen Dou Shan's caring service concept. Use real action to win the trust and support of customers.