German, the service to the end

To enhance communication with customers, to further understand the needs of customers and to serve the customers. In July 19th, the "customer care bank" visited the dragon mouth and visited the local quarry users.

The visitors interviewed the user's Marble fork loader on the spot. During the inspection process, they communicated with users continuously, understood the usage of products in detail, and listened carefully to the rationalization proposals put forward by customers in products and services. After the end of the visit, the users praised highly the professionalism of the staff visiting Germany, and said that the German industrial products were practical, solid and resistant, and will continue to support the German products in the future.

The visit close to the distance between the customers, so that the customer once again felt the quality services provided by the German workers. In addition, during the visit, the visitors also made a detailed understanding of the practicality, user needs and improvement intentions of products in the market, and obtained valuable first-line data, which provided a solid foundation for the sustainable development of the company in the future.