Leiwo warm winter action
As a large enterprise, pay attention to every leiwo sales process, the customer service to hand is more models of machinery industry, footprints everywhere. The fact proves that this move does bring a good brand image to the enterprise and serves the users better.
In November 20th, Hua Mingjun received from Sichuan Yibin users request support leiwo rotary drill call center. His leiwo rotary drilling rig and other heavy equipment collision occurred, resulting in the machine is difficult to control the deviation when walking.
Then the remote consultation and technical guidance mode "to start immediately, the three party has realized the backstage technical engineers, service engineers, users of the Internet leiwo rotary drill.
According to the site in the Sichuan leiwo rotary drilling service engineer back real-time picture and key parts of the picture, in two thousand kilometers leiwo rotary drilling engineer in 15 minutes that the fault diagnosis conclusion, walking motor rotary drill on the side of the discharge occurs after the impact suffered. Rotary drilling technology leiwo engineers suggested that the walking motor used for a long time, and the long-term high load operation, little maintenance significance of walking motor damaged, replace the new walking motor directly, the user immediately agreed to.
Followed by leiwo rotary drill the deployment of a unified customer service center and related accessories issued from Chengdu parts warehouse. A few hours later, arrived at the site where the Ming Hua accessories, LOVOL Service Engineer in front of the rotary drilling drill immediately replace the accessories.
When you see your rotary drill leiwo again straight walk in, Huaming said gratefully: "I did not expect so soon, leiwo rotary drilling service speed is really fast."
For accelerating the response speed of service, over the years leiwo rotary drill in the country set up expert service team, equipped with adequate service vehicles and accessories rich resources.
At the same time, leiwo auger customer service command center using IT advanced interaction techniques, simulation 110 command system, to build a fast response service command platform and remote consultation and technical guidance platform, shorten the processing cycle of terminal, effectively enhance the service efficiency, guarantee the majority of users of a road.
Related articles:
Leiwo construction machinery leasing limelight Masamori
Mountain reconstruction machine two mobile auction storm hit again
