Service overseas market, China tractor technician performance has been very good 

In recent years, in order to ensure the agricultural equipment to maximize efficiency, improve the service level, Chinese one not only invited Cuba sent technicians to China one systems tractor principle, performance, maintenance, maintenance and other learning, also sent technical personnel to carry out technical training of local cuba.

Through an effective combination of local training and local training, a local after-sales service team has been cultivated in cuba. Recently, a Chinese maintenance technician, Lu Hai, shared his work experience with Cuba through the internet.

From November to June next year, Cuba is busy squeezing the sugar season. It is 8 months since the maintenance technician of China tractor third assembly factory has carried out after-sales service to cuba.

Cuba perennial high temperature humid, many mosquitoes, Lu River and other Chinese drag overseas personnel overcome climate, diet and other multiple unfavorable factors, to professional fast service, warm and thoughtful attitude to win the YTO brand in the hearts of foreign users reputation. They are a window for foreign users to know YTO.

Lu River repairs a farm on a farm in Camaguey

Life is tough, but the locals are friendly

Lu he said, in November, Cuba began to busy season, a large area of sugarcane harvest in this season, the tractor for 24 hours non-stop, Lu River of the rhythm of work and life are particularly fast.

Because our limited staff, busy season tractor usage in Cuba, to place our full service, do not delay the sugar."

"The whole year here is summer, the living conditions are tough, and the diet is mainly local black bean rice." Lu River sends a picture, because the climate is hot and humid, the residence lacks the air conditioning equipment, the arm is the red envelope which the mosquito bites.

"But the locals are friendly, very honest. In the first paragraph, we got out, got lost on the mountain, and the car got stuck in the ditch. Thanks to the help of the local people, our car was towed out."

Lewis served me with beef because of the timely repair

Although the environment is hard, the workload is huge, the meal is not timely, the body is bitten everywhere bag, but Lu River in Cuba's work is always full of fun.

In Cuba, he and his colleagues were divided into 3 working groups to provide full mechanization services to users who use YTO tractors. Lu River where the eastern group only 2 people, customer service services for the four provinces of Camaguey, Guantanamo, Olgin, Santiago, and the training of local users.

In June, when the most crowded sugar season in Cuba, a tractor in Lewis, a user in Camaguey, suddenly failed. He telephoned Lu Lu rushed to the river, river, check out the elevator, in just one hour, will be repaired.

Obviously, Lewis didn't expect to solve the problem so soon. He was overjoyed to see a tractor working in a sugarcane field.

"In Cuba, some places and races don't eat beef. But Lewis and his wife bought me the beef privately, and made a big lunch." Lu he said excitedly, "so, in foreign countries, the customer service service this together to catch up, to improve the mechanization, is very important, I do feel very meaningful.