Shaanxi construction machinery: business training for customers to do a good job      

In order to better, faster, timely and accurate service for customers, in March 2, 2015, Xi'an Shaanxi heavy construction machinery Limited by Share Ltd held a two day business training, technical knowledge of after-sales service engineers updated and upgraded on schedule. Through continuous and efficient training, the company will train skilled team, so as to provide better service for customers.

The personnel of the customer service department of the marketing company participated in the training. On the training course, senior service engineer explained the common fault, on-site construction skills, customer service service experience, product acceptance criteria and other content, and invited the designers on the performance of each new product, design advantage and weakness, suggesting that everyone in the service to the user guidance "exceed" appropriate equipment use, improve equipment the service life, reduce the cost of service. In training, service engineers, service engineers and designers communicate through exchanges, some good maintenance service skills are shared, everyone's knowledge has been expanded, for the next step of the service to do a good job of knowledge reserves. After class, we also evaluated the service engineers in the form of random field questionnaires and selected three excellent people to reward them.

Over the years, Shaanxi construction machinery by excellent product quality and high quality after-sales service, successfully won the majority of customers favor. In 2015, Shaanxi construction machinery will work with the vast number of customers to work together to build a new countryside in China and realize the "China dream"!