Shanghai Jintai "active service" is upgraded again 

Recently, Shanghai Jintai launched the first "mobile service station", the "mobile service station" is the conventional "customer service service" set to a after restructuring, and make it bear special service vehicles more extension services, to achieve the sold equipment inspection, diagnosis, maintenance, maintenance and upgrade manufacturing "a new way of service integration".

This is the main way of the service project of standardization and systematization, to provide more efficient on-site maintenance for the customer at the same time, not only the maximum extension of the service outlets of the radius and improve service efficiency, but also can quickly meet customer needs for the restructuring and upgrading of equipment.

"Mobile service station" work team composed of professional customer service service and Kim senior technical personnel, the workstation is also equipped with conventional detection equipment, maintenance tools, and small processing equipment and spare parts, 24 hours fully equipped for prepare for emergency response, on-site construction equipment. At the same time, each workstation carries out a fixed site inspection between the sites within its service radius, and regularly provides detailed and comprehensive maintenance and maintenance services for the customers. According to the customer's earlier purchase is still in use, but the ability of construction and efficiency has not been able to fully meet the current condition requirements of obsolete equipment, through detection and comprehensive assessment of mobile service stations, providing detailed restructuring to customers, customers can make the upgrade program, select the appropriate restructuring or upgrade according to their own needs.

Since the mobile service station put into operation for nearly two months, the efficient completion of inspection and maintenance and emergency response at the same time, now undertake a five SG grab upgrade project and a SC double stirring rig reform project, this new service model has a high degree of customer recognition. The picture shows that the mobile service workstation is serving the user site.

The establishment of the first mobile service workstation marks the core concept of "creating value for customers" advocated by Jintai, and the extension of "active service" mode has been further expanded, and service efficiency and service quality have been promoted.