South America Ecuador Yuchai heavy industry to carry out customer service training
The overseas market has always been the focus of China's engineering machinery. At the beginning of May, South America Ecuador, Yuchai heavy industry overseas service engineer 10 days of customer service service and training in SOYOTA company, its products and services have gained local customers praise.
South America Ecuador Yuchai heavy industry to carry out customer service training
From 2012 onwards, Yuchai heavy industry products exported to South America began the history of Ecuador, and continue to expand sales Yuchai heavy industry in the local market.
SOYOTA company as the agent, built in the local Yuchai multiple sales outlets, more than 200 sales and customer service personnel, 1 comprehensive maintenance workshop and 5 customer service maintenance vehicle, and in cooperation with the establishment of Yuchai heavy industry parts warehouse, forming the perfect customer service system and platform.
South America Ecuador Yuchai heavy industry to carry out customer service training
This service is mainly to solve the problem of electrical and hydraulic leakage. In the service process, due to local security instability, Yuchai heavy industry service personnel often encounter danger, and every day in the service car more than 6 hours. Because of the construction environment, some places are service vehicles can not reach, therefore, Yuchai heavy industry service personnel only in the forest on foot to reach the construction site. In Guayaquil, Volvo YC360-8 and Komatsu Yuchai excavator, excavator with a hillside in the mountains of work way. The customer said, compared with other brands, Yuchai excavator favorably, fully affirmed the performance of Yuchai products. Complete customer service service, Yuchai heavy industry engineer local service personnel training, so that they have more confidence to Yuchai products.
From the tropical rainforest mountains roads, to clean up the Amazon River river, Guayaquil port construction, Yuchai excavator has been "banana" customers. SOYADA company said, will strengthen cooperation with Yuchai heavy industry, more in-depth development of Ecuador market.
Yuchai engineers to the spirit and attitude of absolute dedication touched by customers, the professional products and services also make agents more trust in the trust, Yuchai heavy industry will become better in South America the development road of Ecuador.
