XCMG won the brand service award in 2014"
Recently, the host in the commercial vehicle magazine "2014 commercial vehicle service and customer service billboard commercial vehicle service satisfaction survey" rating, Xugong automobile awarded "Service Innovation Award", and awarded the "brand service award".
In the production process, in order to meet the personalized needs of customers, to realize the optimization of Xugong automobile configuration on the client configuration based on the requirements, continue to optimize its handling, power and comfort, and constantly improve and refine the coating process, to enhance the primer adhesion, fullness and hiding power, thereby enhancing the car high the top of the cab and appearance of the linear flow.
For a long time, XCMG has always focused on the service work as the focus of the company. Through several years of construction and efforts, we have established a relatively perfect service system and three level support system of accessories. In 2014, according to the three transformation requirements of the company marketing mode, the transformation of service guarantee from factory to market has been realized. The marketing company with the structure of the products and services in the actual situation, and actively explore, bold innovation, such as the mine car carried out "zero distance" in the mining service, the new city muck car "Butler" service, the implementation of the "SG" tractor, national grid service. Through the increase of users and delivery of training work, and actively promote the use of regional vehicle designated service station of service guarantee, establish Commission modified factory, engine one-stop service platform and other initiatives, successfully created a "Xugong, world bank" service brand, and the terminal is highly recognized by users.