Shanxi Tongli heavy industry came to the area to carry out customer care activities    

In early November 2015, Shaanxi Tongli heavy industry Limited by Share Ltd to carry out the customer service care activities of the second station came to Shanxi, the main theme of "care for customers, reflect the value of".

The icing on the cake is good, in the snow to send carbon and more people moved on the occasion of the arrival of the winter, in November 4th -7, Tongli company facing the coal Pingshuo mining area winter environment, had a full exchange with the mine equipment management department in winter, matters needing attention in the operation of vehicle maintenance, operation and maintenance, to provide management tools with the vehicle running performance evaluation methods for its success, improve the basic data management, the state of the vehicle management, maintenance records etc..

Shanxi Tongli heavy industry came to the area to carry out customer care activities

Tongli Heavy Industry Training Center for three shifts of the driver is divided into two stages of training and exchange of comprehensive, correct operation essentials, precautions, common incorrect operation methods were emphasized. Through the case of the correct operating essentials of demonstration; through video training materials introduced the winter from the vehicle start to run, loading and unloading, the whole process of parking demonstration, strengthen the cultivation of good habits of drivers, driver training good driver occupation accomplishment.

The function of security and enhance the application of thought and vehicle Tongli heavy industry product engineer Chen Zhaohua is the key part of the key technology in detail and authoritative introduction; the area service station manager Hu close do key components of service guarantee commitments made and explanation. A series of interactive communication and training to the mine driver a comprehensive and systematic understanding of the professional function of Tongli products, control their driving habits expressed willingness to correct wrong operation, and for on-site training Tongli company.

Shanxi Tongli heavy industry came to the area to carry out customer care activities

At the operation site, Tongli service manager, product engineer with the car on the driver's driving habits, to correct the incorrect operation.

Tongli heavy winter promptly sent warm let the customer moved, the mine manager Wang, Chen captain and other equipment management of Tongli company will care to thank the scene.

At the same time, customers also give high evaluation to superior performance, efficient attendance and cost performance.