Speed and passion: record South Road rain night service       

In May, in spring and summer, it was possible to have a rain at any time. However, it is speed that can not be slowed down, but what can not be washed out is passion. After receiving the urgent task at night, the southern road crew quickly prepared for it, and finally completed the task in time on the second day, which ensured the smooth progress of the construction.

On the evening of 28, in Ningde city of Fu'an, a storm struck again.

28, 22:21, a phone ringing broke the silence of the night, South Road Machine customer service service center received from Ningde Dacheng Construction Co. Ltd., asphalt mixing station director Wu Changyu telephone feedback: 4000 type asphalt fan motor due to inclement weather encountered fault.

At that time, the Dacheng asphalt station was undertaking the production task of forty thousand tons of asphalt mixture every Wednesday. The sudden breakdown of the equipment needed to be solved immediately, so that when the weather is better, it can produce as fast as possible without affecting the progress of the project, and the situation is very urgent. The after-sale service staff can feel the anxiety and pressure of the director of the Wu factory.

At 22:25, the market department after the South Road set up the emergency response plan to confirm that the spare parts warehouse has the goods.

Fujian South Road Machine Parts Center for customers to transport emergency motor

22:45, South Road machine warehouse logistics department, inform the relevant personnel immediately to the post.

At 22:55, the logistics freight vehicle arrived at the south road machine parts warehouse.

At 23:12, the motor truck, which was loaded into the urgent need of the Fu'an site, went to the construction site 400 kilometers away.

29 06:39, three people from Liu Zuhe, Dai Zeji and Lin Jia Zhen, South China Road, Ningde, Fu'an. They were rushed to the site for rush repairs.

After arriving at the site, three service engineers disregard the thunderstorm and immediately put into repair.

29 08:20, after 1.5 hours of maintenance and commissioning, failure to successfully eliminate, the normal operation of the equipment, can be restored to production at any time.

Wu Changyu, the director of the asphalt station of Dacheng Engineering Construction Co., Ltd., was also relieved, and the stone in his heart finally fell down.

Rapid response, full preparation of spare parts and conscientious and conscientious staff have left a good impression on the southern road machine in the minds of customers. This incident has enhanced the feelings of both sides, and has established a good brand image for southern road machine.