User visits: understanding the story between more customers and Doosan

This year, Doosan construction machinery launched 13 9C series of new models in line with the national III standard. In order to help more customers to fully understand the advantages and characteristics of 9C series of new products in July this year, launched a 20 ton bucket tiger 9C equipment free trial activities through online WeChat platform, new technology and new equipment to the client side.

This event covers 12 areas, with a total enrollment of more than 2600 people, and finally 52 customers get free trial opportunities. Bucket tiger chose two typical customers of the interview, to help everyone know more about between the customer and the Doosan story.

Zhou Wei, a customer from Sichuan, Chengdu, is mainly engaged in municipal engineering, road construction, infrastructure construction and other projects, and often use medium-sized excavators. The trial machine project is 20 tons of equipment, Mr. Zhou is in line with the engineering requirements, as Doosan cooperation for seven years and has been concerned by the public, Doosan WeChat Doosan powder, when he saw the trial machine project registration information, do not hesitate to apply for registration, lucky Mr. Zhou the DX225LC-9C trial.

Mr. Zhou praised the trial project: "thank you for giving me the chance to try.". You can first try to understand the performance of the equipment for their own project or not, and try to help more work during the trial. The appearance of the atmosphere of high-end 9C devices, durable material, spacious driving space, intelligent operation convenient, make the driver comfortable fast; fast enough, the digging force is very strong, the work efficiency is improved.

EFI engine is good, fuel consumption will be two than before to three liters of oil, Doosan equipment than other brands have been saving fuel, but the 9C is more energy saving and environmental protection. Exhaust emissions decreased a lot, compared to green environmental protection."

"We do the main project is to see the digging power and fuel consumption, Doosan do a good job. My driver often talked to me about the equipment, which generally reflected the good performance of doosan. This test equipment and my project matching is very high, if I talk about the new project, will buy one."

As has six sets of equipment Doosan old customers, Mr. Zhou know Doosan is introduced by surrounding peers, and peers in addition to word of mouth Doosan high-quality equipment, and thoughtful service. "The failure rate of Doosan is the lowest among all the brand equipment I've ever used. Equipment failure is normal, will be the driver's operation problems, oil problems may lead to, but Doosan hardware did not go wrong. When there is a problem, to call after the sale of Doosan, will be the first time to on-site inspection and repair, spare parts complete, reasonable price.

When the maintenance time, they will come ahead of time, so as to ensure that the equipment life will not shorten. Maintenance technology is excellent, good service attitude is also very timely, Doosan is for our customers to consider. This equipment because I don't know, so what are the driver direct customer service communication over the mountain.

Listen to the driver said once in a night of Doosan technicians rain rushed over to repair equipment, to ensure that the equipment is not the rain flooded bad, did not delay the second day of our project. Before I use Doosan equipment, I heard that Doosan service is good, and after cooperation with Doosan, it is very good to know how it is."

Guizhou second big customer Mr. Liu Jian mainly engaged in road construction, earthwork engineering, in 2004 to buy eight sets of equipment and Doosan, Doosan began twelve years of cooperation. During the 20 ton 9C free trial machine project, Mr. Liu happened to have a new project, and he seized the trial opportunity in time, and got the trial of DX220LC-9C.

As a medium-sized mining equipment the most suitable for their own project, Mr. Liu described the advantage of 9C to us: "safety, appearance material more wear thick, cab comfort, wide field of vision; Doosan humanity to make the seats more comfortable, more intelligent operation platform, reducing engine noise, the driver when many positive emotions become; performance, action is more flexible and fast, mining capacity, work efficiency is high; the most worth mentioning is the fuel consumption of EFI engine, saving fuel consumption, low exhaust emissions.

Now more and more people look at the quality of heavy oil problems, so the oil will be better and better, using EFI engine, environmental protection and fuel economy, in line with the national III standard, the project should be supported. This trial machine helped me to complete many projects during the probation period. In the case of fuel economy, it also effectively ensured the operation. After the new project, I would buy one."

Liu said: "I used twelve years of Doosan equipment, basically no fault, because Doosan maintenance is very punctual, so as to ensure the service life of the equipment. My equipment basically did not appear to affect the use of the fault, so the maintenance of a small number, Doosan local dealers with my friends for years, what problems will be treated, in addition to timely maintenance, replacement of parts need to be also the first time for me to arrange, service is very attentive, professional and technical. Doosan equipment sales in Guizhou is good, and the amount is good. My side with Doosan equipment counterparts, a lot of engineering machinery and equipment rely on good reputation, I use good will recommend to friends, friends with good, and then recommend to other people."

Doosan equipment quality is trusted by customers, Doosan after-sales service is recognized by customers. Customers who use other brand equipment will still choose Doosan brand, because Doosan always customer first equipment improvement, customer centered service concept.