Construction machinery service month moved customers
Construction machinery industry in 2014 is still in the development of neither fast nor slow, medium and small enterprises in the positive development of a new way at the same time, and actively carry out service activities, do not forget to repay the old and new customers, attract new customers, let us continue to feel the passion of the enterprises.
Seeing the soon to enter June, summer, the construction machinery market, like most of the current sometimes hot and sometimes cold weather, always pick up the hive, suddenly came down data. However, no matter how hot and cold alternative market, construction machinery enterprises to "thanksgiving", "love", "feedback" the name of the service has never stopped, and, with the weather is getting hotter and hotter momentum.
This car, weighing country -- Shantui loader client Guan Aihang just ended, they released a new Yuchai heavy industry service brand - "dedicated service to create value, and the launch of the" Thanksgiving trip - love 2014 "Service Month activities; and enter the Chinese market 20th anniversary Doosan engineering machinery, also launched a series of Thanksgiving activities. Open the special equipment inspection, feedback of customer support;" the practice of customer service "German workers in May to carry out service visits, with Shijiazhuang, Zhangjiakou, Jinzhou and other places customers zero distance contact; XCMG road machinery also launched the service brand and service vehicles in May, the first special service brand of Xugong Group the effort to build the first set sail, which is building maintenance machinery industry first service brand. In this way, May is not only the wedding season, but also the service season of construction machinery industry.
With different engineering machinery manufacturers, engineering machinery agent 31 will also serve the interpretation of the no less, the value of services, 31 major regional consistent from beginning to end ", the 31 agents are the spokesperson, do customer value service gold housekeeper, as a long-term work and practice consistent from beginning to end.
When the golden age of ten years has become history, when the vigorous sales promotion farewell stage, construction machinery enterprises in addition to the winter in the pursuit of transformation and upgrading, but also deeply appreciate the customer satisfaction is precious, service first, let the Middle East enterprises in the decisive battle after the market has gained the initiative. Eyes look at a new round of service visits began again, but how to make the service "ground gas"? "Ground gas" is a small series recently often see a word, whether it is 31 or ZOOMLION, it seems that all executives of enterprises have begun to "ground gas"". It is said that Liang Wengen began raiding manufacturing workshop, ZOOMLION concrete machinery "team" is also full of sound and colour. The construction machinery enterprises of these dazzling, many gimmicks service? Is it true that every year's visits, or even a year's service, are really rewarding? Service visits is not formalism, to understand the market demand, listening to the voice of the customer, timely find and solve problems that affect customer satisfaction and loyalty, effectively enhance the company's customer service competitiveness, will lay a solid foundation for the future development of the market, and the related problems encountered in the visit, will play an important the role of Future Ltd in product development, quality improvement. May, service month, Xiaobian hope, whether it is the whole machine enterprise or agent, can be harvested in the service, grow in service, in the service to a better future!
To each big enterprise in the development of "the pursuit of customers' personal, intimate touching," the whole life cycle of value-added services, to provide customers with focused product pre-sale, sale and the whole value chain, customer service lifecycle solutions, dedicated to create value value for customers, create special service upgrade, set up the new service industry benchmark.