The German workers service customers to carry out visits
In May 12, 2014, Germany and Germany carried out service visits, visits to Shijiazhuang, Zhangjiakou, Jinzhou and other places, and the local customers carried out a zero distance contact. Service aims to understand the use of German loader in the market, and thus enhance the reputation of the market, to win word of mouth.
During the visit, the service personnel carried out a comprehensive inspection of the loader, and maintained the high strength parts such as the structural parts of the machine. In conjunction with the local service personnel, but also on the German loader on-site testing, debugging.
In the conversation with customers, customers praise the products and services of Germany and Germany, which shows that the German and German loaders are superior in the same kind of products, and if they buy again, they will choose the German loader.
Through visits and exchanges, effectively shorten the distance between the German workers and customers, so that customers further feel the high quality service provided by the Institute of technology. At the same time, it also standardizes the service behavior of the service personnel, effectively improves the service level and service quality, and lays a solid foundation for the future development of the German workers.
Adhering to the concept of "customer first, quality first". This year, Germany is committed to improving the quality of products, the follow-up will continue to carry out such customer visits, listen to the voice of customers on the German products, with real action, to win the trust and support of customers.