The customer care activities of construction machinery is the content that every enterprise pays great attention to. For Shaanxi, starting 2007 to advocate care activities, now this action with the Chinese truck driver passed 9 years.

The amount of the driver to carry out care activities in Shenyang

In October 13th, 9 consecutive months of "one way to have you" customer care activities and caring truck driver activities caused a strong market response. Enter the logistics yard, visit customers, truck stunt, caravan interaction, 720 degree customer experience and many other forms of interaction with customers, have become the channel to care for customers.

Especially in September 3rd to participate in the anti fascist victory in 70th anniversary after the parade, and to celebrate the Mid Autumn Festival, national day, Shaanxi Shenyang Office of the joint industrial chain of gold member units, and the Liaoning region of the five main channels together visited the area to focus on large customers, logistics companies, owners and other dozens of friends, through long-term uninterrupted communication experience to achieve brand penetration, shaanxi! Transfer Shaanqi product value, brand strength!

The amount of the driver to carry out care activities in Shenyang

During the visit, the joint visit team in the logistics freight yard, service area and other truck drivers gathered area, sent mineral water, instant noodles, moon cakes and other life objects, so that the driver moved. At the same time, to "Shaanqi package" for the majority of users: service card, filter parts, Shaanxi fine water cup and the like, and in-depth communication with the user, including: the use of products, high-end Shaanqi tractors, trucks, the advantages of service feedback etc.. Of course, 720 degrees of customer experience around the car to explain, also brought the differentiation advantage of X3000 products for customers, users, car traction on Shaanqi X3000 lightweight Shaanqi truck is extremely looking forward to, have said that the increased demand at the end of the year.

Today, the Shenyang Office of the regional channel Shaanqi love the action of the driver got widely regional customers as one falls, another rises, the majority of owners, understanding and support.

Caring for drivers is not just verbal sympathy, but really for the sake of users, for the user to solve the problem. Care for customers, there will be a way to accompany staff shaanqi.