Lovol excavator: customers enjoy "nanny" service
The day before, leiwo excavator arrange for Revo FR370 excavators, excavators and other parts of the new product FR460D leiwo nanny tracking service, has become a supporting machine messenger "Lovol excavator". Customers enjoy the full service leiwo warmth.
It is understood that before the start of each service personnel Lovol excavator on the test machine to conduct a comprehensive inspection, check the fuel level, antifreeze liquid level, hydraulic oil, oil level, and then check the machine around the engine fan and the water tank are foreign bodies, each electric component is normal, is 5 minutes in idle state for Lovol excavator stretch two steps: boom and arm, walking motor, excavator start from zero load to light load to heavy load, formally enter the work state.
With every service personnel Lovol excavator guard in leiwo excavator beside the early discovery and timely fault exclusion, timely detection of various indicators in the use of the machine. "A lot of machine hand to machine maintenance is not concerned, we also regularly with the user with daily maintenance of machine hand test machine, operation and maintenance of the user machine hand training, so that they can correct operation and maintenance of excavator machine."
Excavators are just like people. They also have to check their bodies regularly and do some maintenance." Leiwo excavator service team Chen Ruiguo told users, "not placed the machine, should first check the fuel level, antifreeze liquid level, hydraulic oil, the oil level in the project, and then the pump, valve, motor and engine can check it with the best."
According to reports, for the rapid response of emergency rescue service, timely tracking of excavator, excavator leiwo through internal competition, external recruitment, selection of outstanding customer service service staff leiwo excavator quickly reflect the service team, to play well in the protection test models of stability, master the operation of the machine, obtained the user's consistent Lovol excavator praise, but also provides valuable data for a variety of technical upgrading and Lovol excavator product upgrades.
This activity is to accurately grasp the operation information of trial of new models, to establish direct contact with the user machine hand, so that the latter can acquire the operating status of new Lovol excavator.