General merchandise return policy
Within 30 days from the date of receipt of the goods, the construction machinery home for you to provide exchange service.
Detailed description
1, an order, construction machinery home only provide a return service, in order to ensure your rights and interests, please consider and contact us.
2, please ensure that when you return the goods, commodity tags, accessories, gifts and a variety of packaging intact.
3, for your personal reasons for the damage caused by the goods will not be returned.
4, the construction machinery home currently supports only one commodity for one service, exchange goods can not be added merchandise.
5, if you carry on the package or the package in the commodity part exchange, will not be able to enjoy the package or the package purchase discount. Commodity sales page clearly marked, do not support part of the exchange, according to mark the content of processing.
6, if you buy goods engineering machinery home has to offer you the invoice, then apply for refund or change the order amount to exchange goods, please send it along with your goods returned to the engineering machinery, please keep your invoice, such as invoice lost, will not be able to handle the return.
7, after you handle the exchange of goods, according to your return of the specific commodity integral principle, your account in the construction machinery home account will be corresponding increase or decrease.
8, pictures and information for reference only, because of shooting lights and different display color difference and other problems, may cause goods pictures and objects have certain color difference, all in kind prevail.
9, if your order for return, return the order amount is less than the free freight amount, you need to pay the order freight, the freight amount will be deducted in your actual refund.
Methods of return and expenses
1, support door-to-door refund exchange area: an order, construction machinery home only to provide you with a free home delivery, distribution services. If the goods are returned by themselves, the home of the construction machinery shall not bear the cost of sending back the goods.
In 2, does not support the return home area, please take the customer return mail, mechanical engineering will return the goods for your reimbursement costs 5 yuan, each order reimbursed once, and provide a free replacement delivery service for you, send back goods cost reimbursement, home machine the project will be directly deposited into your account in the site construction machinery virtual home, you can query and cash online according to the related process. Mechanical engineering does not support the postage to pay business, therefore, to be returned when you send mail, please advance payment of postage.
Special commodity return policy
Within 30 days from the date of receipt of the goods, if the quality of the goods appear, the construction machinery home will provide you with exchange service.
Sign for
On receipt of goods and delivery staff to check the types of goods, quantity, specifications, gifts, the amount is consistent with order, commodity packaging is intact, commodity models are correct, and then sign. After receipt of your receipt, the exchange of goods requested for the foregoing reasons will not be handled.
Detailed description
1, special goods do not provide trial service, after receipt of non quality problems will not be returned.
2, handle the return, please contact customer service (Service Tel: 400-877-5679; E-Mail:1154922159@qq.com), inform the order number or membership information and return reasons, your contact information, we will try our best to solve the relevant problems for you. If you do not contact customer service in advance, you will not be able to return the goods for you
3, we will do our utmost to ensure the quality of the goods, if you use the product quality question, please contact customer service, and issue the relevant written identification, we will be dealt with according to the relevant provisions of the state.
4, the construction machinery home currently supports only one commodity for one service, exchange goods can not be added merchandise.
5, for the exchange of goods, please ensure that the packaging remains the sale of the original, if there are gifts, please return together.
6, large pieces of goods is more special, at present do not support different replacement service (such as in accordance with the construction machinery home exchange policy can be returned).
7, in order to ensure the quality of transportation, oil and storage batteries and other special goods for you to distribute, is expected to delivery time than other goods delayed 2-3 days.
8, oil and storage batteries and other special goods separately distribution, if you need to exchange goods, can only replace similar products, with the same goods, temporarily unable to exchange with other types of goods.
9, any abnormal use and storage of quality problems caused by the goods will not be returned.
10. The goods sold by the construction machinery house shall be returned in accordance with the relevant policies and regulations of the state, within the scope of the three - parcel goods stipulated by the state.
Return method
1, support door-to-door refund replacement area: construction machinery home only to provide you with door-to-door exchange, distribution services. If the goods are returned by themselves, the home of the construction machinery shall not bear the cost of sending back the goods.
In 2, does not support the return home area, please take the customer return mail, mechanical engineering will return the goods for your reimbursement reimbursement costs 5 yuan, send back goods cost, mechanical engineering will be directly deposited into your account in the site construction machinery virtual home, you can according to the engineering machinery related to the query and the cash flow. Mechanical engineering does not support the postage to pay business, therefore, to be returned when you send mail, please advance payment of postage.
